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Machado Consulting's News You Can Use

Welcome to our blog where you can find everything from tech-tips to keeping your data secure. Have any questions? We'd love to hear from you!

Back-to-School Cyber Safety Tips

Back-to-School Cyber Safety Tips

The back-to-school season is upon us, and many students return to the classroom excited to see their friends, fully charged cellphones in hand.  The luxury of having easy internet access has made our children more attached to their devices, and at an increasingly early age.

Children are innocent, desire independence, and are innately curious, and so they are most vulnerable to predators on the internet. Protecting our children and sensitive personal information can feel like an impossible task, so here are some useful tips to get you started, regardless of your child's age.

 

 

Internet Safety Tips for your Elementary Schooler

  • Talk to your children about safety and conduct on the internet. Explain your expectations and the consequences if they don’t meet your expectations
  • Be in the room with kids when they’re online. They’re less likely to curiously wander to an unsafe site.
  • Use Parental Controls and Child Safety apps like Net Nanny & Qustodio for extra protection
  • Set well-defined limits of web-enabled devices

Internet Safety Tips for your Middle Schooler

Internet Safety Tips for your High Schooler

  • Never give out personal information online
  • Talk about Importance of password protection
  • Friend and follow, but don’t stalk
  • Be a social media mentor

Are there any other guidelines your family uses to promote safety online? Share them with us in the comments!

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Help Desks Help Remedy the Following IT Problems

Help Desks Help Remedy the Following IT Problems

Downtime is a major problem for businesses. Since many jobs rely on technology to be done properly, it stands to reason that broken-down technology can pose a considerable issue for businesses--not to mention the costs that are associated with downtime and maintenance. A help desk can alleviate some of the pressure that the average employee feels as a result of relying on technology in the workplace.

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Tip of the Week: Easy to Remember Windows 10 Tips

Tip of the Week: Easy to Remember Windows 10 Tips

Windows 10 calls on the success (and failures) of previous versions of the operating system to deliver a truly dynamic solution to users. To get the most out of your Windows 10 workstation, we recommend following these five tips. They are simpler than you might think, and you can get unprecedented value out of them.

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Are You a Security Threat?

Are You a Security Threat?

Just like you can form habits to be more productive, you can also form habits that expose your organization to risky situations, namely security problems. Your employees in particular are likely to have picked up a couple of nasty habits over time, so it’s up to you to address them and keep them from becoming an issue in the long term.

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Your Business Could Use a Help Desk

Your Business Could Use a Help Desk

Your Business Could Use a Help Desk

If we asked you to imagine a world where your IT never suffered from technical issues related to your business’ technology, would it feel too good to be true? Unfortunately, your organization can't prevent every problem related to your IT. However, your business can attain higher productivity and minimize downtime with the help of a dedicated help desk solution. 

Businesses that have an in-house IT department that can act as a help desk have little to worry about; IT employees of these organizations are held accountable to their technological troubles. It’s small businesses that don’t have access to IT resources that find themselves struggling with managing the day-to-day troubles their employees. Not everyone can afford to pay the salaries of multiple help desk technicians, which is leading some small businesses to tell their employees to deal with their issues themselves. This is a highly dangerous practice, and one that can lead to tasks being completed incorrectly.

Think about what could go wrong if one of your employees handles patching an operating system or mission-critical software solution, affecting their ability to get their work done. Even worse is the fact that some mistakes can potentially be so devastating that entire workdays can be wasted trying to resolve a problem that shouldn’t even be a problem in the first place. Compare this situation to what would happen if the employee had a dedicated IT professional to turn to for any questions or concerns regarding their technology and you’ll notice a stark contrast.

When you outsource your help desk solution, you gain all the benefits of having an in-house help desk without actually having them on site. We live in a day and age where technology support can be provided remotely without the need for an on-site visit. Furthermore, if you provide your employees with a single point of contact for all their technology needs, suddenly all the excuses for not getting any work done due to technology troubles disappear, meaning you can rest assured that IT issues are addressed properly with minimal downtime associated with them.

Machado Consulting can help you implement the ideal help desk solution--one that works for your business and actively seeks to prevent small addressable issues from becoming major time sinks or costly problems. To learn more, reach out to us at (508) 453-4700.

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