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Machado Consulting's News You Can Use

Welcome to our blog where you can find everything from tech-tips to keeping your data secure. Have any questions? We'd love to hear from you!

3 Results Businesses are Demanding from Their Outsourced IT Provider

b2ap3_thumbnail_outsourced_it_key_to_success_400.jpgOutsourcing your companies IT is a great way to free up money and take advantage of time-saving remote services. Businesses have different reasons for signing up for the outsourcing service, but many clients have similar expectations of the results they want out of their managed IT service provider.

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Diagnosing CPU Issues

b2ap3_thumbnail_diagnose_cpu_issues_400.jpgYour PC's CPU (Central Processing Unit) is one of the many delicate components inside your computer. The CPU essentially does all of the thinking that your PC needs to do, processing instructions from your operating system and all of your programs. That might not seem like a big deal, but most CPUs today handle billions of processes every second. It doesn't store data (that's the hard drive) but if the CPU fails to work properly, you won't be getting much work done.

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Avoid These 3 Bad IT Service Traps

b2ap3_thumbnail_it_traps_400.jpgIt takes a special kind of person to give great customer service. If someone can't pick up on social cues, or if they have a low tolerance for repetitive questions, they will end up offending a lot of customers. To assist our clients with their IT problems, we make sure to hire the most helpful customer service representatives that we can find.

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